CrossCountry customers advised of short-notice disruption to services

Image credit; CrossCountry

Officials working for CrossCountry have warned rail passengers to expect short-notice cancellations on its services from Monday 9th June 2025 until Saturday 25th October 2025 due to planned industrial action by the National Union of Rail, Maritime and Transport Workers (RMT).

RMT union members at CrossCountry have agreed industrial action short of a strike on weekdays and Saturdays – meaning members are not allowed to work overtime or on days they are not rostered to work.

Though the industrial action affects a number of different roles, the restrictions on when Train Managers and Senior Conductors can work will mean an increased number of short-notice cancellations across the CrossCountry network during this period.

Richard Morris, CrossCountry’s Service Delivery Director, said: "We’re sorry to customers who will be disrupted by industrial action. While we’re working hard to run as many services as possible over this period, we know there will be more cancellations than usual across all routes from Monday 9 June.

“I’d ask those planning to travel to check their journey in advance, as well as on the day. Customers can visit the CrossCountry website or National Rail Enquiries for the latest travel information.”

The operator has issued guidance online including information on delay repay processes and travel options for those affected.

For the latest information on service levels during the period of industrial action, visit this link.  Information on delay repay and alternative travel options are available at the same link.

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